Everything in MapleDent Cloud.

Every feature, in plain words. The same software for dental, denturist and hygiene clinics, with unlimited screens and staff logins.

Scheduling

Drag-and-drop schedule: Book, move and resize appointments by dragging. One column per provider, colour-coded appointment types, working hours and do-not-book blocks, in day, week and month views.
Undo: Deleted or moved the wrong appointment? Undo puts it back.
Cancellation recovery: Record when each patient can come in and who they prefer to see. When a slot opens, patients whose availability matches get a text with a booking link, and the first to book takes it.
Online booking: Patients book their own appointments online, at the times you choose to offer. Dovetailing is optional. A planned treatment can be booked online too, once the provider has selected it and given it a length.
Double booking: Book two appointments into the same time when the day calls for it.
Cancellation tracking: Every cancelled appointment stays on record with its reason, and reports show the patterns. Short-notice cancellations are tracked automatically and can send the message you set.
Lab case tracking: Set a lab status on an appointment and follow lab cases and multi-visit treatments from start to finish.
Appointment search: Search past and future appointments by provider, type and status, such as every upcoming implant.
Privacy mode: Hides patient names on screen when a patient can see it, such as at the front desk.
Multiple locations: One account across every location, with a clinic switcher, staff shared between clinics or kept to one, and patient balances that follow the patient.

Notes and charting

Guided notes: Click through a visit's choices and the note writes itself: each pick adds a finished sentence, and picks can open further choices. Pick again to change a sentence.
Custom note templates: Build your own note templates and guided notes, then search, pin and reuse them.
Appointment summaries: A Summary tab shows each patient's visits at a glance: date, provider, visit type and a one-line note, with a link to the full note. Catch up on a patient in seconds, whether it has been months or years.
Perio charting and comparison: Chart pocket depths in graph or table view, starting from the last exam. Compare two exams side by side in a view patients understand.
Charting that picks the codes: Chart the tooth, surfaces and material, and the fee code follows. Change a surface or a material and the code changes with it; codes that need a lab fee arrive with the fee attached.
Treatment plans, prescriptions and referrals: Treatment plans tracked to completion, e-signed prescriptions tied to the appointment, and referrals.
Note audits: Audit clinical notes across the practice.

Imaging

Built-in imaging: Capture from your devices or upload, then view a patient's images as a timeline, gallery or list and compare them side by side. No separate imaging licence.
Mounts and custom mount templates: Build your own mount layouts and drag images in and out of them.
Rotate, resize and adjust: Rotate, resize and line up images in a mount, zoom and invert, and hide an image from the patient portal.
Share in team chat: Send an X-ray to a colleague from inside MapleDent instead of photographing the screen.

Patient communication

Two-way SMS and MMS: Text patients and read their replies in MapleDent, with templates, scheduled texts and quiet hours.
Appointment reminders: Automatic text reminders before each appointment.
Recare reminders: Automatic texts when patients are due, with a link to book online. Recare lists show who is due and not yet booked.
Due and unfinished treatment: Lists of patients who are due and not yet booked, and of treatment that was planned but not done, so the team knows who to call and why.
Patient forms: Patients fill in and sign forms on their own phone, a clinic tablet or a computer. Build your own form templates.
Patient portal: Patients see their next appointment, past and upcoming visits, treatment plans, documents and images.
In-clinic kiosk: A clinic tablet, locked with a PIN, where patients read and sign their forms. It locks itself again when they are done.

Insurance and billing

Electronic claims: Maple Dental Software is certified for CDAnet, CDHAnet and DACnet, and claims reach insurers through CDAnet and ITRANS. Send claims from the appointment, check eligibility, and see each patient's claim history.
Insurance tracking: See how much of each patient's coverage is used and how much is left, with alerts for patients whose benefits are about to run out.
Payments and invoices: Payments, invoices and statements, with family members linked so shared insurance stays together.
Reports: Production, collections, daily claims, cashier and other reports, exported to Excel or PDF.

Team

Team management: Staff profiles with roles such as front desk, assistant, hygienist, dentist and sterilization, the permissions that go with them, and certifications tracked with renewal reminders.
Clock in, clock out and timesheets: Staff clock in and out in MapleDent, and their hours are kept as timesheets.
Team chat: Channels and direct messages for the clinic, with files and images attached.
Task boards: Kanban boards for callbacks, lab cases and sign-up sheets, with due dates, comments and reusable task templates. Replaces the sticky notes and spreadsheets.
Morning huddle: One screen to start the day: today's schedule, who is in and their hours, sedation cases, open and overdue tasks, unread messages, yesterday's unfinished notes, and birthdays.
Phone and tablet app: Install MapleDent from the browser onto phones and tablets like an app, with no app store: staff see their day, the huddle, chat and task boards on a phone, and the clinic's tablets run as a patient kiosk.

Hosting and access

Hosted in Canada: Data is stored in Canada, hosted by OVH in Beauharnois, Quebec, with backups on servers Maple Dental Software owns, on its own premises in Canada.
Activity log: A record of who did what, for accountability across the team.

Plans

Every feature on this page is in MapleDent Cloud for dental practices, denturist clinics and hygiene clinics. MapleDent Lite, for hygiene clinics only, includes guided notes, appointment summaries, perio charting and comparison, scheduling, claims, manual recare, task boards and team management, and leaves out imaging and everything that runs on text messages: two-way SMS, online booking, automatic recare reminders, cancellation recovery and reputation management. Prices are on the pricing page.

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